Q&A

User

buyers

If the creator deletes the video, and you are a user who paid for a single video, the paid content will remain permanently in your purchased item, and you can come back to view the paid video at any time.

But if the creator deletes the video, you have not purchased the video, you will lose the chance to see the video

Unless the video seriously violates the platform norms, it will be deleted by the platform.

Please confirm whether you have tried the following methods:

  • Clear browser cookies.
  • Please check login status of mobile and desktop computer, if both cannot log in smoothly, please confirm whether the password is forgotten. You can try to reset the password first.

If you have tried the above methods and still encounter problems, please contact customer service, we will try our best to help.

Please use the password reset function.

TAIKIP uses the diamond system to purchase videos, Before buying videos you must first purchase the diamond plan, and then pay the diamond fee according to the videos you want to buy

Returns and Refunds

All content purchased by you is non-exchangeable or refundable;However, if there are special regulations in accordance with the relevant laws and regulations of your location, you can apply for a refund from this platform,Then you have to request a refund on this platform according to the regulations.

However, if the content you purchased has been used or browsed,The platform may refuse to refund the fee.If there is any transaction on this platform that allows the return of goods or refunds,You will no longer be able to use the content obtained through this transaction.After you purchase diamonds, if you use diamonds for consumption,

Then you may not ask the platform to refund or change the consumption for any reason;

But after you buy a diamond, If you have not used it, you can request a refund within seven days of purchase.

Creator

After the registration is successful, click the profile avatar in the upper right corner, and a menu will appear. Click the application to become a creator in the menu, and the application form will appear.

You can publish your own creations video through by TAIKIP. Interact with fans and increase income through creations.

Whenever your fans purchase your videos, TAIKIP will draw a fixed % handing fee.

After the video is shot, click the upload button to review the rule upload, but pay attention to the following rules, otherwise it will fail to pass the review.

Please make sure that your video accordance with the upload rules. If there is any violation of the rules, it will not be able to be successfully uploaded.

Your fans buy creations, TAIKIP will take a fee

After the creator registers and applies successfully, will enjoy a 20% handling fee

20% of the oncome from selling videos is TAIKIP handling fee. 80% is creator income.

Please confirm whether you have tried the following methods:

  • Clear browser cookies
  • Please check login status of mobile and desktop computer, if both cannot log in smoothly, please confirm whether the password is forgotten. You can try to reset the password first.

If you have tried the above methods and still encounter problems, please contact customer service, we will try our best to help.

Whether the creator raises or lowers the price will not affect the consumers who have already purchased, but will only affect the people who bought later.

If the video has been reviewed and uploaded already, if you want to the video deleted, you can only choose the video takedowns function. Unless it seriously violates the platform(Taikip) norms, it will be deleted by the platform(Taikip).

Unless the video seriously violates the platform norms, it will be deleted by the platform.

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